Sports / Live
bk50 collects only what your account needs to function — login details, transaction records, and contact information used when you reach our support team. Your access to this platform and the terms of this policy depend on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly: your name, email address, contact number, and the payment method details you use to move funds — whether that is Nagad, Rocket, or Bank Transfer. We record transaction references so both you and we can trace any deposit or withdrawal to its source. Your device type, browser session data and approximate location region are logged automatically to help us detect unusual access patterns on your account. We do not sell your personal data to third parties. We do not share your details with advertisers. Where we work with third-party service providers — for example, payment processors handling your Nagad or Rocket transfers — those providers receive only the data needed to complete your transaction, and they are bound by data-handling obligations consistent with this policy. Retention periods vary by data type: account registration data is held for as long as your account remains open; transaction records are kept for a period required by applicable financial rules. You can contact our support team at any time to ask which specific records we hold against your account. The scope of this policy and your rights under it depend on local law and the eligible regions from which you access bk50.
This policy covers the data we handle across your bk50 account, from the moment you register through every session and transaction. It does not extend to third-party sites or services you navigate to from our platform. Understanding what falls inside and outside our scope helps you know exactly where our obligations begin and end.
All data collected during account registration, login and session activity on bk50 falls within this policy. This includes your credentials, device identifiers and the access history visible in your account security log.
Deposit and withdrawal records processed through Nagad, Rocket or Bank Transfer are covered. We retain these references so you can raise a query against any specific transaction through our support channel.
Interaction data — which game categories you browse, how long a session runs, which lobby sections you visit — is collected in aggregate to improve navigation. No individual browsing record is shared outside our platform.
Once you leave bk50 and visit an external site, this policy no longer applies. Payment processors, game content providers and any linked external pages operate under their own privacy terms. We encourage you to read those separately.
You have concrete options available to you regarding the personal data we hold. First, you can request a summary of the information we have on file — this covers your registration details, contact data and the transaction references linked to your Nagad, Rocket or Bank Transfer activity. Second, if any of your stored details are incorrect — a phone number, an email address, a saved contact name — you can update them directly through the account settings page or by contacting our support team. Third, if you want to understand how a specific piece of data is being used, you can raise that question directly with us and we will give you a clear answer. Fourth, if you believe your data has been handled in a way that does not match what this policy states, you have the right to raise a formal concern through our published support route. We aim to acknowledge any data-related request without unreasonable delay, though resolution timelines depend on the nature of the request and applicable local rules.
Request a summary of the personal data and transaction references we hold against your account. Submit this request via our support contact route.
Update an incorrect email, phone number or contact detail through the account settings page or by messaging support directly with the correction needed.
If a specific data point is unclear — for example, how a Nagad transaction reference is stored — contact support and ask. We will explain the purpose in plain language.
If you believe this policy has not been followed, contact us through our published support channel. We will review the concern and respond based on the records we hold.
Privacy-related questions and data requests go through the same support routes we publish for account help. Use the channel that suits your situation — for urgent account access issues, live chat is the fastest path; for written data requests, email gives you a record of the exchange.
Open the chat widget from any page inside your logged-in account. Describe your privacy question or data request directly to the agent. This route is available through the support section of the site.
Send your data request or policy question to the support email address published on our contact page. Include your registered account email so we can locate your records accurately.
The help section inside your account contains published articles on data, cookies and account security. Check there first — many common privacy questions are answered in the articles already posted.
Our internal data handling covers four areas: what we store, how long we keep it, who can see it, and how you request changes. We keep only what your account and transaction history require — no surplus marketing profiles, no third-party data sales. Cookies on the site are used for session continuity and fraud detection, not for cross-site advertising tracking. You can adjust cookie preferences through the settings link in the site footer.
We use session cookies to keep your account active while you browse and security cookies to flag unusual login behaviour. No advertising cookies from external networks are placed without your acknowledgement.
Access to your stored account data is restricted to authorised internal processes. Your password is never stored in readable form. Suspicious login attempts trigger an account review flag visible in your session history.
Transaction records — including Nagad, Rocket and Bank Transfer references — are held for the period required by applicable financial rules. Account profile data is retained while your account is open and for a reasonable period after closure.
To request a correction, deletion or data export, contact support through the published live chat or email route. State your registered email and the specific data item in question so we can locate the record quickly.
These questions cover what our account holders in Bangladesh ask most about data handling, access rights and how to get in touch regarding their personal records.
We collect your name, email address, contact number and the payment method details you provide — such as a Nagad or Rocket mobile number, or Bank Transfer account reference. Device and session data is logged automatically for security purposes.
We share data only with service providers that process your transactions — for example, the payment processor handling your Nagad or Rocket transfer. Those providers are bound by data-handling obligations. We do not sell personal data to advertisers or unrelated third parties.
Contact our support team via live chat or the published email address and request a data summary. Include your registered account email. We will respond with the records we hold against your account as allowed under applicable rules.
Go to the account settings page and update the relevant field directly. If the field is locked — for example, a registered phone number — contact support with the correct detail and we will review the update request against your account verification records.
Transaction references for Nagad, Rocket and Bank Transfer activity are retained for the period required by applicable financial rules. The exact period depends on local regulations and the nature of the transaction. Contact support if you need a specific record clarified.
This policy applies to your use of bk50 wherever you access it, but your rights and our obligations also depend on your local law and the eligible regions covered by our service. Access to the platform depends on local law and eligible regions.